The usual problems
What is normally wrong with a clinic website
Clinic sites tend to fail in the same five places. None of them is a design problem, which is why a redesign on its own so often changes nothing.
The website looks like a brochure, not a practice
Stock photography, no practitioners' faces, no fees, and no sense of what a first appointment actually involves. A patient choosing between three local clinics is looking for reasons to trust one of them, and a generic site gives them none.
Treatments are buried in a single page
One 'Our Treatments' page listing eight things means no page can rank for any of them. The searches are specific: 'sports massage', 'sciatica treatment', the town name attached. They need pages that answer them specifically.
No location page worth ranking
Either there is no page for the town the practice serves, or there is one with a map embed and forty words on it. That page is what the local pack and the 'osteopath near me' searches land on.
The Google Business Profile is doing nothing
Half-filled categories, no services listed, no recent photos, and reviews nobody has replied to. For a single-site clinic this is usually the fastest-moving thing in the whole plan.
Booking takes three clicks and a phone call
Patients who found you at 10pm cannot ring the front desk. If the booking route is not obvious from the treatment page, the search work is filling a bucket with a hole in it.